Privacy Policy

Information we collect

• Contact and order details you provide at checkout: name, email, phone, shipping and billing address.
• Order history and support messages you send us.
• Technical data such as device type, browser and pages viewed, used to keep the store working and secure.

We do not receive or store your full payment card number. Card data is entered on our payment provider's secure checkout and processed by them.

How we use your information

• To process, ship and support your orders.
• To respond to enquiries, returns and refund requests.
• To send newsletters only if you opted in — you can unsubscribe at any time.
• To detect fraud and meet legal, tax and accounting obligations.

Sharing

We share data only with service providers who help us operate the store: our ecommerce and payment platform, shipping carriers and email tools. They may process your data only for those purposes. We do not sell your personal information.

Retention and security

We keep order records for as long as required for tax and legal purposes, then delete or anonymise them. The store is served over HTTPS and access to order data is limited to people who need it.

Your rights

You may ask us to access, correct or delete your personal information, or to stop marketing contact. Email us using the details below and we will respond within a reasonable time. See also our Cookie Policy.

Children

This store is not directed to children under 13 and we do not knowingly collect their data.